Returns Policy

At Your Gifts, we strive to ensure your satisfaction. If you’re not completely happy with your purchase, here’s what you need to know about our return policy:

• Eligibility: Returns are accepted within 21 days of receiving your order. Items must be unused, in original packaging, and in the same condition as received.
• Non-Returnable Items: For hygiene and safety reasons, intimate products, custom or personalized items, and perishable goods cannot be returned.
• Refunds: Refunds will be issued to the original payment method within 5-7 business days after inspection. Original shipping fees are non-refundable.
• Exchanges: Unfortunately, we do not offer exchanges for customer errors, such as ordering the wrong size or product. Please review product details carefully before purchasing.
• Damaged or Faulty Items: Notify us within 7 days of delivery with photos of the issue. We’ll provide a replacement or refund at no extra cost.
• Return Shipping: Customers are responsible for return shipping costs unless the item was faulty or incorrect.

For a smooth return experience, please contact our support team to begin the process.

Shop confidently with Your Gifts, knowing we’re here to assist you if something goes wrong!